Ours was a small job, unfortunately delayed by the COVID epidemic. Once the appointment was made however, the installation crew arrived on time, installed the 3 windows, and cleaned up really well. Two of the windows to be replaced were small basement windows made up of glass blocks. I appreciated that they took the time to drill out the mortar to remove the blocks rather than smashing the glass as another company said they would do. Cost was significantly less than the other 2 quotes received.